GET IN TOUCH
Our team are ready and waiting to hear from you. We can be contacted on on 1300 133 660 between 9am-5pm Monday-Thursdays or 9am-4pm Fridays.
Email: firstcall@jewishcare.com.au
Postal address: PO Box 647, Bondi Junction NSW 1355.
Complaints and Feedback
JewishCare is guided by our Code of Conduct and is committed to the principles of cultural diversity and gender equality. As part of this commitment, we strive for a high standard of care and to be a place of inclusion for people of all genders, sexualities, cultural backgrounds and beliefs.
We welcome and encourage all feedback, including complaints and suggestions, from all our stakeholders. This feedback provides essential information that can inform improvements to service delivery and organisational practice. We want people to feel safe, encouraged and supported to give feedback and make complaints.
All complaints will be managed in confidence and with respect and transparency.
If the matter is urgent, or if you prefer to speak directly to someone, please call the Community and Donor Engagement Manager on 1300 133 660 for a confidential discussion.
Once we receive your complaint or feedback, we will begin our resolution process within two working days.
If your complaint is not satisfactorily answered by JewishCare you have the right the contact various agencies or government organisations. The staff of JewishCare are required to provide appropriate contact information about this to you.
Privacy Policy
If you would like to know more about how we handle your information, please read our Privacy Policy.
Locations
Burger Centre | East
120 King Street, Randwick NSW 2031
Phone: (02) 8345 9147
Hours of Operation 9am – 3pm Monday to Friday
Burger Centre | North
120 High Street, Hunters Hill NSW 2110
Phone: (02) 9879 2726
Hours of Operation 9am – 3pm Monday to Friday
Our Holocaust Survivor Support Program receives funding from the Conference on Jewish Material Claims Against Germany (‘Claims Conference’). We also help people to apply for compensation from the German Government or other authorities. Once the application is successful the Claims Conference provides the funds to JewishCare to assist and support eligible Holocaust Survivors.
Our organisation acknowledges receipt of the funds at the direction of the United States District Court supervising the lawsuit In Re: Holocaust Victim Asset Litigation (Swiss Banks).
Social services for Jewish Nazi victims have been supported by a grant from the Conference on Jewish Material Claims Against Germany.
Registered
NDIS Provider
